4/10
“No Marriott Bonvoy points”
The hotel and staff were lovely. However, they will not award me my Marriott Bonvoy points as the hotel was booked via a travel agent rather than direct.
Mexico City · head to head
The Ritz-Carlton vs The St. Regis Mexico City
Priced on the same night, 2026-10-10: The St. Regis Mexico City is $52 a night less. They are 417 metres apart.
The Ritz-Carlton
$791/ night, 2026-10-10
+ $117 taxes & fees · Free cancellation
The St. Regis Mexico City
$739/ night, 2026-10-10
+ $146 taxes & fees · Free cancellation
Book takes you to the exact room at that rate on HotelDupe's booking partner. Confirmation arrives by email; manage or cancel any time from Find your booking.
The honest take
The St. Regis Mexico City comes in at $695 against the Ritz-Carlton's $1,130, scores higher with guests (9.4 vs 9), and offers a hot tub that the Ritz doesn't list. Both sit on Paseo de la Reforma within 0.4 km of each other, so location is effectively a wash. On the numbers alone the St. Regis is the better booking; the Ritz would need to win on atmosphere to justify the premium.
The look and the feel
The Ritz-Carlton
The Ritz-Carlton occupies one of the glass towers on Reforma, and the interiors lean into that: high floors, big views over the Angel of Independence and Chapultepec Park, a lobby pitched toward polished stone, low lighting and the studied hush that chain luxury brands aim for worldwide. It reads as corporate five-star rather than a building with its own personality, the kind of place where the design serves predictability over character. The restaurant and bar are competent rather than memorable, and the crowd is business travellers and those who want the Ritz name specifically.
Guests loyal to the Ritz-Carlton brand or corporate travellers who want a known, dependable script wherever they land.
The St. Regis Mexico City
The St. Regis sits a few doors down Reforma and plays a different game: butler service on every floor, three restaurants, two ballrooms, and spa treatments folded into the room rate psychology even if not the price itself. St. Regis interiors globally tend toward a more theatrical, Beaux-Arts-inflected glamour, with the King Cole Bar tradition transplanted loosely into local form, brass fittings, deep upholstery, and staff trained around the ritual of the sabre and the champagne. In Mexico City that translates to a build with more event space and dining variety than the Ritz next door, aimed at guests who want ceremony alongside comfort.
Guests who want more restaurants, event space, butler service and a hot tub, at a lower price, without giving up the same Reforma address.
At $1,130 the Ritz doesn't add any listed facility the St. Regis lacks; the St. Regis actually adds a hot tub the Ritz doesn't have, so the extra $435 a night buys the Ritz name and its particular version of the same boulevard, not more amenities.
The St. Regis is the more characterful place to be, with more dining rooms, ballroom theatre and butler ritual working in its favour, while the Ritz offers the safer, more generic five-star script.
The numbers
| The Ritz-Carlton | The St. Regis Mexico City | |
|---|---|---|
| Price, same night | $791 | $739 |
| Guest rating | 9/10 | 9.4/10 |
| Reviews | 217 | 189 |
| Stars | ★★★★★ | ★★★★★ |
| Facilities on our list | 7 | 8 |
| Distance apart | 417 m |
What one has that the other doesn't
Only The Ritz-Carlton has
Nothing on our list that The St. Regis Mexico City lacks.
Only The St. Regis Mexico City has
- Hot tub
What guests actually say
The Ritz-Carlton
- attentive, lovely staff
- great views and location
- street noise, hard to sleep
- room insulation problems
“Insulation is so bad you feel like you’re sleeping next to a truck stop and autobahn.”
The St. Regis Mexico City
- attentive, personalised staff service
- butler service praised repeatedly
- quiet, impeccable rooms
“The St Regis has the best service of any hotel in Mexico City.”
St. Regis guests come away happier, as reviews consistently praise attentive service and quiet rooms with no recurring complaints, while Ritz-Carlton guests repeatedly cite street noise and thin insulation disrupting sleep.
Rooms & rates, 2026-10-10
The Ritz-Carlton
- Deluxe KingRoom Only · free cancellation$791
- Deluxe DoubleRoom Only · free cancellation$791
- Deluxe Terrace KingRoom Only · free cancellation$850
The St. Regis Mexico City
- Double DeluxeRoom Only · free cancellation$808
- Double DeluxeBreakfast Included · free cancellation$904
- Deluxe 1 King, Deluxe Guest Room, 1 KingRoom Only · free cancellation$956
In guests' own words
The Ritz-Carlton
2/10
“dont go to this hotel”
Dont go to this hotel theyre racist , were black and all the waiters at Carlota , laughing at us and want to sell drgs to us ,the worst hotel in my life better four seasons .
10/10
“Can’t book my return visit fast enough 10/10”
Wow!!! What an absolutely stunning hotel in Mexico City! We were welcomed by Andrea and let me tell you the stay only got better from there. Fernanda and Natalia from the guest relations team went absolutely above and beyond to make the stay something so much more special than we could have ever imagined and if they ever read this thank you! Noemi G for always having the room match the beauty of the view! The view
The St. Regis Mexico City
10/10
“Amazing luxurious stay!”
What a wonderful stay! We were upgraded to a beautiful suite room 1001. We also used their airport transportation and Roberto was excellent but so was the other driver. When we arrived the bellmen promptly assisted us with our luggage and we were checkin. We were excited to have seen the nice upgrade (am Ambassador) and they acknowledged my status. The whole stay was magical. The King Cole Bar is a wonderful space
10/10
“Treated Like Genuinely Welcomed Guests”
The St. Regis Mexico City is an outstanding hotel, and we can't recommend it highly enough. From the moment we arrived, we were treated like genuinely welcomed guests. That began at check-in, where the team took real care with our room selection, and it continued throughout our stay — there was always someone asking whether there was anything they could do to make our visit more enjoyable. That kind of consistent, at
10/10
“Impeccable rooms, perfect service”
The St Regis has the best service of any hotel in Mexico City. The rooms are impeccable, and the security is top notch. The terrace of the restaurant is lovely for a relaxed brunch any day (or every day) of the week. Special thanks to Iliana at the front desk for her outstanding hospitality and kindness.
About each
The Ritz-Carlton
Luxurious Amenities Experience unparalleled luxury at The Ritz-Carlton, Mexico City with a fitness centre, terrace, indoor pool, and concierge service. Exquisite Dining Indulge in culinary delights at the hotel's restaurant and bar, offering an à la carte or American breakfast for a delightful start to your day. Prime Location Conveniently located near…
Check-in — · Check-out 12:00 PM
The St. Regis Mexico City
Luxurious Accommodations and Spa Services Experience top-notch accommodations at the St. Regis Mexico City, located on Paseo de la Reforma Boulevard. Enjoy sophisticated rooms, on-site spa services, and the iconic St. Regis butler service for a truly indulgent stay. Gourmet Dining and Event Spaces Indulge in culinary delights at 3 gourmet restaurants and…
Check-in — · Check-out 12:00 PM
Facilities, in full
The Ritz-Carlton
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
The St. Regis Mexico City
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
Where they are
Avenida Paseo de la Reforma 509, CuauhtemocPaseo de la Reforma 439
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Rates are live for 2026-10-10, one night, two guests, fetched together so the two are comparable. Facilities and reviews are from each hotel's own listing. The honest take is written by our AI from the listing, the reviews and what is widely known about each hotel. HotelDupe earns a commission if you book, which never changes the verdict. All comparisons